Actually there is a very detailed FAQ and many agents that work in the Customer Care group. While we normally try for a 48 hour turn around on tickets we are probably closer to double that due to the… (View Post)
There was an issue and the dev team has run a fix. If you are still having an issue please submit a ticket so we can further investigate it for you. (View Post)
It is an unfortunate experience to be sure. I would think if someone accessed your device(s) you would want to make sure you secured them beyond just your games. It certainly isn't normal that someon… (View Post)
I would suggest you reply to the original ticket (hopefully you did it through the app) and let them know you are having difficulties showing all the receipts. Through the app you should be able to a… (View Post)